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Privacy Policy and Data Processing Policy
Ella Todo Mujer
At Ella Todo Mujer, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, share, and protect our customers’ personal information through our website, social media channels, WhatsApp, digital advertising, and the use of cookies.
Our goal is to use this information exclusively for commercial purposes and digital marketing strategies, such as informing customers about promotions, new product launches, and improving their shopping experience.
We currently ship to Puerto Rico and the United States.
1. Personal Information We Collect
We may collect the following personal information:
Identification and contact information:
Name, email address, mailing address, phone number, billing address, and shipping address.
Purchase details:
Products purchased, items added to the cart, and favorite items.
Financial information:
Payment method details and personal information required for billing purposes.
Website usage data:
User preferences and behavior collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
To process transactions and deliveries:
To complete your purchase, process payments, and ship your order.
To communicate with you:
To respond to inquiries and provide updates about the status of your orders.
For marketing purposes:
To send promotional information, only to users who have chosen to receive it.
To improve our services:
To personalize and improve your experience on our platform and better understand our customers’ preferences.
3. Sharing Information with Third Parties
We may share personal information with third parties that help us operate our online store, process payments, manage deliveries, and support our marketing efforts.
These third parties may include payment service providers, shipping companies, technology providers, and our marketing agency.
All third parties are required to protect personal information appropriately and use it only for the purposes specified by Ella Todo Mujer.
4. User Consent
User consent may be obtained through direct interactions, including purchases made through our online store, participation in surveys through Facebook or WhatsApp, and subscriptions through our website.
Withdrawal of consent:
Users may withdraw their consent at any time by unsubscribing through email or by requesting the removal of their information from our databases.
5. User Rights
Users have the right to access, update, modify, or delete their personal information.
To exercise these rights, users may contact us directly at:
6. Information Security
We implement security measures to help protect personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include security protocols on our website and safeguards implemented by our service providers.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through our website and, when appropriate, by email.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you may contact us at:
